Account Relative Questions

How is my account privacy protected?

Don’t worry, CrownBet.ph is the sole owner of users’ personal information. We will not provide, sell, or abandon your information to any third party. All personal data will be securely destroyed when it is no longer necessary for retention.

When registering an account

Once you submit your username, it cannot be changed. Please choose a username that is easy to remember and has a high security level. It is important to keep your username confidential. The initial password is not secure, so we recommend modifying your password immediately after logging in.

Data Notes

When binding personal bank information, CrownBet.ph allows you to bind up to five bank cards with different account numbers. However, the cardholder’s name must be the same for all accounts, and once the cardholder’s name is bound, it cannot be changed.

How to ensure account security

After creating your account, please modify the initial login password and set a fund password as soon as possible. Ensure that you bind the necessary bank account information for recharging or withdrawing funds.

Keep your login and fund passwords secure. Do not share your login password, fund password, or any confidential information with others for any reason. Regularly check your computer’s security to avoid account theft due to viruses or Trojan horses.

What if I forget my password?

If you forget your password, please contact our online customer service and provide the necessary information to reset it. Remember not to disclose your personal information to anyone else.